Privacy policy

Last updated: [25-11-2025]

This Privacy Policy explains how Areté Giorgio (“Areté Giorgio”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, purchase our products, or interact with us in any way (the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy.

If you do not agree, please discontinue use of the Services.

1. Introduction

At Areté Giorgio, we respect the privacy of our customers and visitors. This policy outlines what personal information we collect, how we use it, how we protect it, and your rights regarding your data.
This Privacy Policy applies to all grooming tools, products, services, and communications provided by Areté Giorgio.

2. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this policy regularly.

3. Information We Collect

The personal information we collect depends on how you interact with us. “Personal information” means information that identifies or can reasonably be linked to you.

Information You Provide Directly

This includes:

  • Basic contact information: name, address, phone number, email

  • Order and payment information: billing address, shipping address, payment confirmation

  • Account details: username, password, security information

  • Shopping behaviour: items viewed, cart activity, wishlist items

  • Customer support messages: information provided when contacting us

You may choose not to provide certain information, but this may limit access to some Services (such as placing an order or creating an account).

4. Information Automatically Collected (Cookies & Tracking)

We automatically collect certain data through cookies and similar technologies, including:

  • Device information

  • Browser and network details

  • IP address

  • Interaction data (pages visited, actions taken, referring sites)

Cookies help us operate and improve our website, personalize your experience, and deliver relevant advertising.

For details on Shopify cookies specifically, visit:
https://www.shopify.com/legal/cookies

You may disable cookies in your browser settings, though this may affect site functionality.

5. Information From Third Parties

We may receive information about you from:

  • Shopify (our ecommerce platform)

  • Payment processors (for secure payment verification)

  • Shipping and fulfillment partners

  • Analytics and marketing service providers

  • Advertising partners

Any information received is handled in accordance with this Privacy Policy.

6. How We Use Your Information

We use personal information for the following purposes:

A. Providing Products & Services

  • Processing payments

  • Fulfilling and delivering orders

  • Managing your account

  • Facilitating exchanges or returns

  • Sending order updates and notifications

B. Marketing & Advertising

  • Email updates, product announcements, offers

  • Showing personalised ads on our site and others

  • Improving the relevance of our marketing

You may opt out of promotional emails at any time.

C. Security & Fraud Prevention

  • Monitoring for fraudulent or suspicious activity

  • Protecting our customers, business, and platform

D. Customer Support

  • Responding to inquiries

  • Assisting with orders, troubleshooting, and requests

7. How We Share Your Information

We may disclose your information to:

  • Vendors and service providers (Shopify, payment processors, shipping partners, analytics providers)

  • Business partners for advertising or promotions

  • Affiliates within our business group

  • Authorities when required by law

  • Parties involved in business transactions such as mergers or restructuring

We do not sell or rent your personal information.

We do not share or sell the personal information of individuals under 16.

8. User-Generated Content

If you submit reviews or other public content on our Site, it may be visible to anyone.
We are not responsible for third parties’ use of information you choose to make public.

9. Third-Party Links

Our Site may contain links to external websites.
We are not responsible for their content, privacy practices, or policies.
We recommend reviewing their privacy policies before providing personal information.

10. Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect their personal information.
If you believe a child has provided information, contact us and we will remove it.

11. Data Security & Retention

We use commercially reasonable measures to protect your information; however, no system is completely secure.
We retain personal information only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

12. Your Rights

Depending on your region (including EU, UK, California, and others), you may have the following rights:

  • Right to access your personal data

  • Right to delete your personal data

  • Right to correct inaccurate data

  • Right to data portability

  • Right to restrict processing

  • Right to withdraw consent

  • Right to opt out of marketing

  • Right to lodge a complaint with your local authority

We may require identity verification before processing your request.

To exercise your rights, contact us at:
support@aretegiorgio.com

13. International Data Transfers

Your information may be processed in Australia, the United States, or other countries where our service providers operate.
Where required, we use lawful transfer mechanisms such as the EU Standard Contractual Clauses.

14. Acceptance of This Policy

By using our Services or placing an order with Areté Giorgio, you consent to this Privacy Policy.
Continued use after policy updates constitutes acceptance of the revised terms.

15. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Areté Giorgio
Email: support@aretegiorgio.com
Address: PO Box 368, Doncaster VIC 3108, Australia